Privacy Policy

Who I am

This website is operated by Andrea Diotallevi. For any privacy questions, please use the contact page.

Data I collect

• Orders (via Stripe Checkout): name, email, shipping address, order details. Payment details are handled securely by Stripe and are not stored on this site.
• Contact form: name, email, and your message so I can reply.
• Newsletter (optional): your email address if you subscribe. You can unsubscribe anytime via the link in emails.
• Analytics and usage: basic site analytics (e.g. Google Analytics 4) to understand page views and improve the site. This may use cookies or similar technologies.
• Local preferences: limited data like your locale or cart/session information to make the shopping experience work smoothly.

How I use your data

• To process and deliver your orders and provide customer support.
• To respond to messages you send via the contact page.
• To send optional newsletter updates if you’ve subscribed.
• To maintain, secure, and improve the website.

Legal bases

• Contract: processing orders and customer service.
• Consent: sending newsletters; certain analytics/cookies where required.
• Legitimate interests: basic analytics, site security, and fraud prevention.

Sharing and processors

I share data only with trusted service providers to run the site and fulfil orders:

• Stripe for secure payments.
• Printing and fulfilment partners to produce and ship your order.
• Hosting and infrastructure providers to operate this website.
• Email services for order and contact communications, and newsletters if you opt in.
• Analytics to understand site performance and improve content.

I do not sell your personal data.

International transfers

Some providers may process data outside your country. I rely on their safeguards (such as standard contractual clauses) and industry-standard security to protect your data.

Retention

Order records are kept for as long as necessary for accounting, tax, and legal obligations. Contact messages and newsletter data are retained only as long as needed to provide the service or until you ask me to delete them.

Your rights

You may have rights to access, correct, delete, or restrict your personal data. To exercise these rights, please use the contact page.

For newsletters, use the unsubscribe link at the bottom of any email.

Cookies

This site uses essential cookies (for cart/session and preferences) and may use analytics cookies (e.g. GA4) to measure traffic. You can adjust your browser settings to manage cookies.

Contact

Questions about this policy or your data? Please get in touch.